On Tuesday, January 26, WPTI hosted the second briefing in connection with the Voices from the Frontline report series focused on the experiences, perspectives, and needs of frontline workers in the workforce development field. The series is based on responses to the Workforce Field Building Hub (The Hub) at WPTI’s January-February 2020 Survey of New York City Frontline Workforce Professionals, which was completed by 362 respondents – all New York City-based workforce development professionals working as job developers, case managers, job coaches, retention specialists, and in other client-facing roles.